DO YOU HAVE A WARRANTY?
Yes, we do. We have a full, 1 Year Warranty on all diffusers available on our website (including partner products).
This warranty covers defects/malfunctions on the product – however it does not cover user damage.
Liquid products are not covered under this warranty, however we do have a return policy & will replace any damaged/defective products
WHAT IS YOUR RETURN POLICY?
We offer a 30 day return policy from the date you receive your product. If you are unsatisfied or there are issues with your order, simply send us an e-mail: returns@zenvea.com or click here to fill out our contact form
If you are returning a product, we will issue a refunding as soon as we receive it.
If your product was damaged or defective there is no need to send it back. We will send a replacement out or refund.
Sending a video or image of the damage is the quickest way to receive a refund or replacement without sending your unit back.